The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Most of my work is custom. That means it’s made just the way you want it, color, size, design, etc. If I accept returns on custom work, it would be difficult to sell it because everyone’s taste is different. What you may like others may not.
I will do everything I can to make sure you get the product you expected. During the product creation phase, you will be sent at least one photo before It is complete so you can make changes. I stand by all my creations and will repair them if there is a defect you detect upon receipt or through normal wear and tear.
Since at least 90% of my business is custom orders, I cannot start working on them until I receive payment in full. Each Tiara is an investment in time and materials which would be a loss for me if someone backs out.
I need a week for a custom designed Tiara to match your dress. All other items in my shop take 2 to 3 days.